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The first batch of new capabilities, including Slack swarming, enable new workflows for faster, more efficient customer experiences. The Slack integration is part of Service Cloud’s Customer Service Incident Management feature, which will be generally available in the Winter 2022. It’s designed to help companies detect, diagnose, and respond to service disruptions. This lets service teams proactively notify customers of a problem and triage increases in cases. In addition to the Slack integration, the feature uses capabilities from third-party partners such as PagerDuty for AIOps and real-time service status updates....

Every workout can be tracked with this watch, and it can automatically recognize what activity you’re performing. While you’re out running, this watch can even give you advanced running coaching by using VO2 Max readings to track your oxygen levels and heart and lung endurance. It also has capabilities of a traditional smartwatch. You can respond to texts, stream music, and answer calls from your wrist. It’s also compatible with Google services, so you can use Google Pay, Maps, Search, YouTube, and Google Assistant, all without picking up your phone....

Refined hardware and design The Galaxy Z Fold 3 shares essentially the same aesthetic design as its predecessor, the Z Fold 2, albeit with some minor changes like the rear cameras, which now form a straight line instead of being in a square block. When first holding the Z Fold 3, the first thing I noticed was it seemed sturdier than the Z Fold 2, especially when the device was folded shut or unfolded....

Also: Samsung Galaxy Z Fold 3 and Z Flip 3: How to pre-order and get the best deal At Samsung’s August Unpacked event, the consumer electronics giant is expected to make its case for foldables, which represent the company’s focus in the years to come. Samsung should have its Z Fold and Z Flip devices refined enough to warrant consideration. Let’s face it: The first versions of Samsung’s foldable devices were glorified betas....

There are four new Intel Evo-branded Galaxy Book 3 laptops – three traditional clamshell designs and a 2-in-1 convertible: 14-inch and 16-inch Galaxy Book 3 Pro; 16-inch Galaxy Book 3 Pro 360; and 16-inch Galaxy Book 3 Ultra. Screen sizes have stepped up a notch, from 13.3-inch and 15.6-inch models in the first two generations. Like other leading manufacturers with extensive portfolios, Samsung is also keen to extol the virtues of the ‘multi-device connected experience’ that’s on offer for users of its phones, tablets, laptops and wearables....

The spending amount marks an over 30% increase from the previous five-year period, in which the company spent 330 trillion won, the South Korean tech giant said, adding it will drive long-term growth. The 450 trillion won will be for capital expenditure and research spending, with 360 trillion won of the total to be invested in South Korea, Samsung said, noting countries around the world are recognising the strategic importance of semiconductor and biopharmaceutical industries....

The Treblab speakers project 360-degree HD sound with DualBass double subwoofers that boost audio for any occasion. Thanks to the waterproof design, you can bring the speaker with you everywhere. Plus, the device also features ambient LED lights to enhance your listening experience. You can set up this speaker at the snack table, around the campfire, or in the kitchen to keep the music flowing while you entertain family and friends or bake pumpkin bread....

This week, a new FTC report showcases just how bad social media scams became in 2021. According to the FTC, more than one in four people who lost money to fraud in 2021 said it started on social media in the form of an ad, post, or message. Findings also show that social media was more profitable to scammers last year than any other method of reaching people. “More than 95,000 people reported about $770 million in losses to fraud initiated on social media platforms in 2021,” the FTC said....

The Now Platform release, code-named Rome, highlights how ServiceNow has expanded beyond its core IT service management category. Via internal development and a bevy of tuck-in acquisitions such as Swarm64, MapWize, Lightstep and Intellebot, ServiceNow has expanded more into a platform of platforms. CEO Bill McDermott on the company’s most recent earnings conference call said ServiceNow is akin to a digital transformation control tower. McDermott said: With the Rome release, the Now Platform is getting a host of employee experience tools and features....

Modern companies and industries can’t function without technology. Even if you aren’t pursuing a technical career, programming and computing skills look great on your resume and can help you find more efficient ways to do your job. Here, we explore the majors that benefit most from a minor in computer science and highlight several direct career paths for graduates in those fields. What is a minor in computer science? A minor is a secondary field of study that complements a college major....

These thermoplastic tubes shrink when heated for a snug fit, creating a tight protective layer around the wires that can last for years. Also: You’re using super glue all wrong Not only does it insulate and protect wires, but shrink wrap tubing can also add strain relief to cables, bundle cables together tidily, and even allow for easy cable marking. Different types of heat shrink tubing To get the most out of your shrink wrap tubing, it’s essential to understand the different types, select the right one for your needs, and apply it correctly....

Eight agreements covering the 14 projects were announced Friday, marking the start of the third year of their bilateral smart city agreement. The number of new projects also doubles that of the previous year and will further drive both countries’ collaboration in digital transformation and “policy innovation”, according to Singapore’s Ministry of Communications and Information and industry regulator, Infocomm Media Development Authority (IMDA). in addition, there will be new opportunities for local businesses and population in research, trade, sustainability, and skills development....

Customers will need to call the Singapore bank’s hotline and use option “8” to trigger the kill switch, OCBC said in a statement Wednesday. They also will be able to do so via the bank’s network of 500 ATMs next month. “Once the kill switch is activated, no transactions–whether done digitally, via an ATM or at branches–can be made. Even recurring or pre-arranged fund transfers will be disabled,” OCBC said....

People, process, and technology. How often has this trinity been preached as the three fundamentals of any successful digital adoption and the holistic approach to ensure good security posture? Which of the three, though, bears greater weight? Does technology play the biggest role in cybersecurity? Or are processes the most critical component of this equation? When it comes to blame, it appears that significant onus is placed on consumers to safeguard their personal data and bear the consequences should they fall for online scams....

We asked two CIOs to share the key lessons they’ve learnt from running IT at larger organisations that will help SMBs to thrive in the digital age. Here are their six top tips. 1. Take advantage of the cloud Unlike big enterprises that might be encumbered by owning large amounts of legacy technology, many smaller businesses have the opportunity to create a lighter, modern approach to applications – and that’s where the cloud comes in....

But alongside these high-profile efforts, a quieter transport revolution is taking shape. Analysis from MAGNiTT found that $121m was invested across 45 investment deals in the Middle East and North Africa (MENA) delivery and transport sector in 2019. Startups can be seen across a spectrum of activities, including rideshare services using scooters and buses, car purchasing and parking apps, freight and trucking services, and last-mile delivery logistics. SEE: IoT: Major threats and security tips for devices (free PDF) (TechRepublic) These efforts are being accompanied by large-scale, government-funded projects that are creating new roads, metro systems and airports, as well as less eye-catching – but equally important – investments in areas like smart lighting and traffic management....

The Japanese giant’s woes were driven primarily by its Vision Fund posting a ¥3.5 trillion loss, the biggest for the fund since it first began in 2017. The result for the vision fund stands in stark contrast to the ¥4.03 trillion profit announced for the year ending March 2021. That strong performance came largely off the back of gains from the then recently-listed Coupang and DoorDash, which provided unrealised valuation gains amounting to $25....

Now another startup seeks to address this at the microservices level with an approach that splits the difference between API gateways and service meshes. API gateways have traditionally been centralized points for managing connections at the application layer. They manage traffic between clients and microservices, often referred to as north-south traffic because it often comes from clients outside the data center. By contrast, service meshes, with their reliance of proxies, have found traction in distributed environments for managing connection at the app and transport layers....

Sony’s audio technology offers advanced noise cancellation with two processors controlling eight microphones. A 30mm driver unit and Sony’s own processors help you focus on work and isolate yourself from the world around you. In addition to the outstanding audio playback experience, Sony also provides its Voice Pickup technology that uses four beamforming microphones and AI-based noise reduction to offer a high quality call experience. Also: Sony WH-1000XM4 review: A flawless music listening experience Given the ANC and voice call support is a focus of the headphones, they also need to be extremely comfortable for extended wear....

(A screenshot from a Starbucks ad) If Facebook, Google and the like had been created by more sensitive, worldly and, dare one suggest, human hands, we wouldn’t be stuck with today’s glorious mess. So yes, as you’ve surely guessed already, we’re here today to discuss Starbucks. Here’s a company that made its own little contributions to the future and came to dominate the streets, malls, minds and coffee plantations of the world....